5 days ago

Service Advisor

Heathrow Competitive Permanent

Job Reference: 1559879

Posted on behalf of

IVECO Retail

A company committed to leading the change to a more sustainable future is currently hiring a Service Advisor. The successful candidate will deliver outstanding customer service to both internal and external customers by way of exceptional communication.

 

The Service Advisor will:

  • Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.
  • Raise job cards for each vehicle, ensuring that all required supporting documentation/checks have been completed and recorded
  • Support and maintain customer service schedules, MOT and O License requirements.
  • Ensure Service / Inspection Documentation is correctly completed, and customer defect procedures adhered to.
  • Validate & update DMS marketing records for existing customers or create record for new customers

 

The Service Advisor will have:

  • Technical awareness of motor vehicles, analytical and administrative skills.
  • Ability to use all appropriate modules of the DMS, particularly workshop loading and point of sale
  • HGV environment/experience around cars
  • Ability to monitor and maintain quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
  • MS office skills.
  • Can do attitude, right mindset.

 

For more information, simply apply online! Submit a copy of your CV online and we will contact you shortly!

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