2 weeks ago

Service Technician

Essex Competitive Permanent

Job Reference: 1464579

We are currently looking for a Service Technician for our client, a manufacturer of zero-emission trucks. The successful candidate will provide authorised repairers and fleet customers with service support as part of a structured approach in resolving technical and customer related concerns via dealer visits / customer visits.

 

The Service Technician will:

  • Ensure that the field technical information produced is consolidated into an appropriate database.
  • Work with Technical production team on key quality issues reviewing possible trends reporting daily / weekly and updating as needed via Quality meetings with Technical.
  • Report on vehicle issues via a set process, including detailed PowerPoint to the Lead Technician.
  • Work within a workshop loading process, including raising and closing job cards, ensuring tasks are completed in a timely efficient manner.
  • Manage repairers and providing technical support as part of a structured approach in resolving technical and customer related concerns.

 

The Service Technician will have:

  • Minimum of 5 years’ experience in automotive or an engineering customer product related industry – Within retail or OEM.
  • IMI Level 4 award in diagnosis testing and repair of electric/hybrid vehicles and components or willing to obtain qualification immediately.
  • Experience in working within the motor industry, covering vehicle repair, diagnosis, and customer handling.
  • Thorough understanding of IT/systems, particularly dealer facing systems that are required.
  • High level of communication skills (written and verbal) and the ability to present at all levels.

 

Please click the “Apply now" button if you are interested in this role and a member of the EVera team will be in touch to provide more details!

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