Customer Experience Manager

A pioneering company in enterprise fleet solutions is seeking a talented Customer Experience Manager to join their team. This dynamic role combines customer support, proposal development, and stakeholder coordination to deliver a seamless and differentiated experience for clients transitioning to electric fleets.

The Customer Experience Manager will:

• Lead sales operations activities and support commercial projects of varying sizes.
• Develop high-quality customer proposals and presentations with strategic insight.
• Coordinate internal and external stakeholders to ensure smooth project delivery.
• Champion customer experience and manage issue resolution across teams.
• Support post go-live initiatives and drive continuous improvement in processes.

The Customer Experience Manager will have:

• Strong project management and coordination skills across cross-functional teams.
• Excellent communication and presentation abilities (PowerPoint, Excel, Word).
• Strategic thinker with the ability to simplify complex information.
• Proven stakeholder management and relationship-building capabilities.
• Analytical mindset with basic data analysis skills and a drive to grow further.

Interested? If you're ready to help accelerate the transition to sustainable transportation, we'd love to hear from you. Apply now to be part of a team that's driving real change.