1 month ago

IT Administrator

Tilbury Competitive Permanent

Job Reference: 1226189

Posted on behalf of

Tevva

A leader in electrified HGV technology is currently seeking an IT Administrator.  Dealing with both internal and external teams the IT Service Administrator will ensure that all IT records, agreements, and budgets are kept up to date and assist with asset management, IT procurement, IT Training, and staff communication.

 

The IT Administrator Duties:

  • Ensuring that all IT Records, Agreements and Budgets are kept up to date on an ongoing basis.
  • Measuring IT Service Key Performance Indicators and producing regular IT Service Reports.
  • Managing different elements of the ITIL Service process framework, including, for example, organising the New Starter process and Change Authority Boards.
  • Working on and monitoring Service Improvement Plans
  • Learning how to and then helping with system testing and Staff training.
  • Helping with IT security training and implementing the standards that will help gain security accreditations such as Cyber Essentials and ISO27001.
  • Helping manage IT Service Incidents to successful service restoration

 

The Successful IT Administrator Will Have:

  • BA in computer Science, IT or equivalent
  • Proven experience in a similar role
  • Strong analytical and problem-solving skills
  • Detailed focused and happy working in a diverse, fast-paced environment.
  • Interpersonal skills with a highly motivated Service ethic.
  • Technical mindset, specifically across a modern IT landscape, such as MS O365.
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